ZentryVoiceby ZentryNet
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LEGAL · SERVICE AVAILABILITY

Service availability and legal restrictions

In short: ZentryVoice is sold to business customers in the United States only, with US numbers and hardware shipped within the US. It is not available to persons or entities in sanctioned jurisdictions or on restricted-party lists. It is business communications software: not a healthcare provider, law firm, broker-dealer, bank or lender, and not for emergency dispatch or alarm monitoring. AI summaries are assistive and must be reviewed by staff.

Updated October 15, 2026 · 6 sections · 4 questions answered

Where the service is available

ZentryVoice is offered to businesses located in the United States and provides United States telephone numbers. Soft extensions can be used while travelling, subject to local law and to the 911 limitations in the 911 disclosure. Desk phones ship within the United States only. We do not sell to consumers, and the Terms make the service available for business use only.

Export and sanctions restrictions

We do not provide the service to, and you may not use it for the benefit of, any person or entity in a country or region subject to comprehensive US sanctions, or any person on a US restricted-party list, including the OFAC Specially Designated Nationals list. International calling to sanctioned destinations is blocked. You represent that your practice and its users are not restricted parties.

What ZentryVoice is not

ZentryVoice is business communications software. Each practice remains responsible for its own regulatory compliance: HIPAA for covered entities, professional-conduct rules for law firms, and SEC and FINRA rules for financial firms. Our documents explain the rules and the tools we provide; they are not legal, clinical or financial advice.

  • ZentryVoice is not a healthcare provider, telehealth or clinical service.
  • ZentryVoice is not a law firm or legal adviser.
  • ZentryVoice is not a broker-dealer, investment adviser, bank or lender; we never handle client funds.
  • ZentryVoice is not a telemarketing, auto-dialer or lead-generation platform.
  • ZentryVoice is not a general IT or computer-repair service; support covers the ZentryVoice service and ZentryVoice-supplied equipment only.

Prohibited life-safety uses

ZentryVoice must not be used for emergency dispatch, alarm monitoring, medical-device monitoring or any function where a failure to connect could cause injury. See the 911 disclosure and the acceptable use policy.

AI features

AI call summaries, transcriptions and intent flags are generated automatically and can be wrong, incomplete or misleading. They are assistive tools for staff, not records of decision. Review the recording or speak to the patient or client before acting on anything clinical, legal or financial.

Contact

Questions: legal@zentryvoice.com. IFIXNETWORKS LLC, d/b/a ZentryVoice, 3811 Percival Ave, Miami, FL 33133.

Frequently asked questions

Can a practice outside the United States use ZentryVoice?

No. The service, numbers and hardware are for US businesses.

Can individuals buy ZentryVoice?

No. It is sold to businesses only and not for personal, family or household use.

Is ZentryVoice a telehealth service?

No. It is phone, texting and fax software. We are not a healthcare provider.

Does ZentryVoice handle client funds or give investment advice?

No. We provide communications and recordkeeping software to financial firms; we are not a broker-dealer, adviser, bank or lender.

Sources

  1. Sanctions programs and country information· U.S. Department of the Treasury, OFAC

Related

LEGAL · ACCEPTABLE USEAcceptable use policyZentryVoice is for lawful communications between a practice and its own patients, clients, staff and vendors. Telemarketing, auto-dialer and robocall campaigns, lead generation, purchased lists, spam and caller-ID spoofing are prohibited. Texting needs the consent the TCPA requires, STOP and HELP are honoured automatically, and “unlimited US calling” means normal business use.LEGAL · 911 DISCLOSURE911 service disclosure and limitationsZentryVoice sends 911 calls with a dispatchable location for each number and desk phone, supports direct 911 dialing and front-desk notification, and routes calls to the public safety answering point for the registered address. VoIP 911 does not work during a power or internet outage, from a device moved without updating its address, or from a soft extension whose location is wrong. Administrators acknowledge these limitations at activation and we keep that record. ZentryVoice must not be used for life-safety or alarm monitoring.LEGAL · TERMSTerms of ServiceZentryVoice provides cloud phone, texting, fax and voicemail service to practices month to month at $20 per seat, with a 30-day free trial, free port-out, and cancellation at any time from the portal. These Terms set out what each side is responsible for. Effective October 1, 2026.COMPANY · ABOUTAbout ZentryNetZentryNet is the parent company of ZentryVoice: a Tampa Bay, Florida telecom and IT group with roots in managed services. ZentryVoice was founded to give small regulated practices (medical, dental, legal and financial) the communications stack large organizations take for granted: encrypted calls and texts, compliance agreements signed at signup, an audit log and a human on the phone.